I need to cancel or change my order.
We begin processing orders right after they have been placed online. If you would like to change your order, please contact us via email at email@example.com within 24-hours of having placed your order online and we will do our best to accommodate your change request before shipping.
Where do you ship?
We only ship in the Continental U.S. at the moment.
How long does it take to process my order?
My Sensory Art is grateful for your order. We begin filling orders as soon as they are placed. Since every wand is custom made by Zofia and her support team, there is a two-week turnaround from order date to receiving your order.
Does My Sensory Art offer free shipping?
Currently, we do not. We ship first-class mail and charge you applicable postage rates and packaging costs.
How long does the package take to get to me?
There is a two-week turnaround from order date to receiving your order. If you need your order shipped faster, we will try to make that happen, but you will have to pay for any additional costs. For rush orders, please email us at firstname.lastname@example.org to receive a quote.
My Sensory Art reserves the right to alter or revise this Policy from time to time. We recommend you periodically visit this page to review the current Policy. Your continued use of our Website, after which time the posting of changes to this Policy have occurred will signify your acceptance and agreement of those changes.